Direct Mail - FAQ

1. Can I use my own DM piece? Can I customize a DM piece?

Yes, we have options that allow you to either upload your own Direct Mail Postcard OR you can customize a Post Card during the set up process.  Click HERE for a walk through of these options

2. What is the cost of Direct Mail?

You pay per piece with direct mail. Prices include postage. We offer 3 sizes of Postcard and a full size letter.  Here’s the pricing for each: 

Postcards:

4 x 6 = .69

6 x 9 = .79

6 x 11 = .99

Letters:

8.5.x 11 = $1.09

3. Is there any Bulk discounts?

We have worked hard with our direct mail house to provide bulk pricing for campaigns of any size. 

4. Is there a minimum number of leads required to set up a campaign?

No, there are no minimum # required to set up a direct mail campaign.  

5. If mailing to an Absentee owners, where is the mailer sent?

Direct Mail pieces will always be sent to the Owner at their mailing address.

6. How can I review the list uploaded to my campaign?

You will want to review your list prior to beginning to create your campaign.  However, if you have not removed these leads from the ‘MY LEADS’ button, you can review the list there. 

7. Once RF has the mailers printed, can I mail them out myself?

No, our service provides the complete fulfillment of the campaign. We will print and place the pieces in the mail.

8. How can I make sure I'm not mailing to the same list more than once?

Using unique filters for each list is the best way to avoid sending to the same receipts with different mailing. If the list has all been added to the ‘MY LEADS’ button, by default, duplicates will be removed.

9. Where can I see my campaigns?

You can view all of your campaigns from the Left Navigation Tool Bar by clicking on MARKETING > DIRECT MAIL.

To view the details of a campaign, click on the campaign NAME.

10. Why isn't my info showing once I preview the mailers I've selected?

The preview will show where these details will be populated but it will not show your specific details.

11. Why aren't the mailers from the Marketing library available to select in the campaign?

You will find some mailers in the Marketing Library that are not available to be selected when creating a direct mail campaign.  However, the Marketing Library will allow you to download the mailer.  Once you download the mailer, you can use the ‘Custom’ direct mail options when creating your campaign. 

Click HERE for details on how to use a Custom mail piece.